Tickets are available for purchase online through our website. To guarantee entry, we strongly recommend booking in advance. Tickets purchased on unauthorized websites or through third-party resellers will not be honored.

Yes, tickets may be purchased at the door unless we are at capacity. Availability is not guaranteed, so booking online in advance is the best way to secure entry. Please note that we do not accept cash payments.

Yes, there is ample free parking! West Edmonton Mall features the world’s largest parking lot with over 20,000 free parking spaces, plus an additional 10,000 overflow spaces.

The West Edmonton Mall Transit Centre is located directly on-site, serving numerous Edmonton Transit Service (ETS) bus routes for easy access.

The experience typically lasts between 45 and 90 minutes, depending on your pace and level of interaction with the exhibits.

Yes, Museum of Illusions West Edmonton Mall is wheelchair accessible. Some exhibits may have slanted floors or tight spaces, but these areas can be bypassed if needed.

No, food and drinks are not permitted inside the museum. West Edmonton Mall offers many dining options nearby.

Tickets are not required for children four (4) years old and under. They can enter Museum of Illions for free when accompanied by an adult.